GCMS CASE NOTE

Global Case Management System (GCMS) is an electronic data management system used by Immigration, Refugees and Citizenship Canada (IRCC) to process the applications both from overseas and within Canada. Immigration officers enter their notes/concerns about applications in GCMS.

Usually, refusal letter issued from IRCC is generic and do not provide much information about officer’s concerns. GCMS notes are especially important to know the actual refusal reasons of a refused application.

The Access to Information and Privacy Act is a law that allows people to have access to Canadian Government documents. If you intend to get access to those documents, you need to place an ATIP request. To be eligible to apply GCMS notes from IRCC, you must be either a Canadian Citizen, a Canadian Permanent Resident, or an individual or corporation present in Canada.

The GCMS notes tracking system contain following information

  • The correspondence to and from IRCC.
  • The detailed notes of the IRCC immigration officers who reviewed the application.
  • All the applicant’s supporting documents.